Effective Date: May 8, 2024
At Test Banks Academy, we are committed to delivering your study materials efficiently and reliably. Please read our shipping policy for important information on shipping costs, delivery times, and international orders.
1. Shipping Costs
- 1.1. Domestic Orders: Shipping costs are calculated based on the total weight and destination of your order. Shipping fees will be clearly displayed during checkout.
- 1.2. International Orders: For international orders, shipping costs vary by region and will be calculated at checkout. Additional customs fees or import taxes may apply, which are the recipient’s responsibility.
2. Shipping Methods and Delivery Times
- 2.1. Shipping Methods: We partner with reliable carriers to deliver your products safely.
- 2.2. Estimated Delivery Times:
- Domestic Orders: 3-7 business days
- International Orders: 10-21 business days
Please note that delivery times are estimates and not guaranteed due to external factors like customs delays or public holidays.
3. Order Processing
- 3.1. Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation.
- 3.2. Order Status: You will receive a confirmation email with tracking information once your order has shipped.
4. Shipping Restrictions
- 4.1. P.O. Boxes: We cannot ship to P.O. boxes or military APO/FPO addresses.
- 4.2. International Restrictions: Some products may be restricted due to regional regulations or carrier limitations.
5. Lost or Damaged Packages
- 5.1. Lost Packages: If your package is lost in transit, contact us at [[email protected]] so we can investigate with the carrier.
- 5.2. Damaged Packages: If your package arrives damaged, please take photos and reach out to us within 7 days of receipt.
6. Contact Information
If you have any questions about our shipping policy, feel free to contact us:
Test Banks Academy
Email: [email protected]